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Mystery Elastic Wallet
ONLY $ 8.00
Mystery Neck Lanyard
ONLY $ 5.00
Mystery Wrist Lanyard
FREE SHIPPING OVER $35
We stand by our products. Each one is made using durable materials and checked for quality before shipping. Our products hold some of your most valuable items, therefore you should buy one that you can rely on. For that reason, we have put a one-year warranty on all orders (details below). We have had customers who have been using their Thread Wallet products for over two years. Our products are meant to last but we understand that accidents happen.
Thread Wallet products are made to last! However, if your wallet, lanyard, or phone case becomes defective within one year of your purchase, you qualify for a replacement. Wallets that have been stretched out due to over-stuffing, water damage, normal day to day wear and tear, etc. will not qualify for a replacement.
If you feel you would qualify for a replacement please contact us and we’ll happily verify the warranty for you! To request a replacement wallet, lanyard, or phone case please email the following information to our customer service team at email@example.com:
Our customer service team will contact you the next business day to review your warranty claim. Thank you for your patience. We want all of our customers to be satisfied with both our products and our customer service. We appreciate your business!
*Wallets that were included in an order for promotional reasons or were awarded as an item in a giveaway cannot be replaced. Often these wallets are released in limited quantities and when the designs are gone, we can not offer a replacement.