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    Frequently Asked Questions

    How do I claim my one-year warranty?

    One-Year Warranty

    Product

    Will my cards fall out of the elastic cardholder?

    How do I clean my Thread Wallet?

    Will you be introducing phone models besides the iPhone?

    Shipping

    My package says it was delivered but it hasn't arrived. What should I do?

    My order says it was "returned to sender". What do I do now?

    What if my order gets lost in the mail?

    Collaboration

    Does Thread Wallets have an affiliate or an ambassador program I could be a part of?

    I'd love to collaborate! How do I do that?

    Can Thread Wallets sponsor my event?

    I'm Thread's biggest fan. How can get my dream job?

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